Founders Tap Room is NOT family friendly or able t...

Founders Tap Room is NOT family friendly or able to handle large groups.
11/24/2018 started when I called the Tap Room early to see if they would accommodate a reservation since we were bringing a larger group of 11 people that included 2 senior citizens, 4 children and someone with a broken ankle. I was informed that the Founders Tap Room that they do not accept reservations.
A few minutes before 4 pm, my husband and I arrived early to set up our seating arrangements. We found a larger table in the first room we entered, but it only fit 6-8 chairs. I asked a wait person with purple hair how we could arrange the table to accommodate 11 people. She told me that people usually move table and chairs together from other parts of the restaurant because that was easier for her . My husband and I moved a smaller table and chairs next to the longer table. We arranged the chairs for 11 guests and a different wait person started setting place settings to get ready for our group.

Out of nowhere, the Manager, Aimee Stevenson, arrived with a negative attitude telling us that we could not move the tables together without a valid explanation. I explained to her that her staff member with the purple hair told us to move the tables together, but she refused to listen to our reasoning. I asked her for another solution since we had 11 people about to arrive for a family reunion, and she did not have a workable solution. She pointed out smaller tables in the same room that could fit 4-6 people, and then told me to walk into the other room to see if tables were available.

Based on her suggestion, I hobbled over to the other room with my broken ankle in a cast, and I looked up to see her walking so close behind me that she was almost hovering over me. I told her on a few occasions to get away from me since I could figure out a solution on my own. Her only suggestion was to use a table that was the same size as was available in the other room (up to 8 seats). She recommended that the other 3 people sit on a bench without a table surface to eat from. This was an unacceptable solution since were planning to eat appetizers, dinners, drinks, dessert not just a casual gathering.

As we were walking back to the original table, I told her that I wasn t sure this place was going to work for our needs, and that I was going to write a negative review about how I was being treated, and how the Founders Tap Room was not able to accommodate large family groups based on lack of reservations and larger tables. To my extreme surprise, this is the point where she snapped. She told me that I had to leave the premise immediately. When asked, she did not provide me with any reasoning, and I am was utterly shocked since I purposely and carefully avoided yelling, use of profane language and interference with any other patrons. She told me she was going to call the police if I did not leave immediately. I have NEVER been threatened like this in over 50 years of dining at restaurants. I asked her for the name of the President since I wanted to contact him about this experience. She refused to give me that contact name, but she said she would get me a card for her District Manager, and then left.

While waiting for the contact name, I walked outside to let our guests know what was going on. I walked inside and out a few times checking to see if she had returned with the business card. The last time I attempted to go inside to retrieve the card, a wait staff employee wearing a skirt who was waiting on tables outside, walked up to me and told me that I was not allowed to enter the restaurant anymore . When I asked him why, he provided no response to my question. I told him I was waiting for the Manager to provide a business card for me, and I continued to walk toward the door. He then pushed me, and he placed his arm across the door and across my throat. When I reached for the business card from the Manager, his arm pushed against my throat. This violent action out of line for the situation.