Went in to get an umbrella. Employee on the first ...

Went in to get an umbrella. Employee on the first floor said it s on the other 2nd floor. Went on the second floor and couldn t find any umbrellas or employees to ask. Went back down, found the umbrellas but no one whom I could check out with. About after a 5min search a sales rep was finally found... in took good 20min to buy a single item.. this store is severely understaffed. Each department I walked thru lacked sales representatives.