Mother booked flight From Europe to USA before cru...

Mother booked flight From Europe to USA before cruise. Her cabin mate got ill and required hospitalization. They cancelled her cabin mates flight as requested, and ALSO cancelled my mothers. Trying to get this fixed was impossible...put on hold, told they could not help me, which is what they also told my mother. I asked to speak to a manager, and they said there was nothing they could do.

My mother tells me they gave a great price. Let the buyer beware