Tatsuo Suganuma

Review of Bob Rohrman Schaumburg Ford

Went to test drive and the car stopped without gas...

Went to test drive and the car stopped without gas. Stuck in a car, waited for more than half an hour to receive help from the dealer without heat. Can you imagine that in this cold winter!?
The salesman was pretty nice, calling to the dealer several times asking for help, but dealer side was not attending that. For me, this was Lack of respect. Is it FORD way!?