I purchased a couch from Eau Claire West and sched...

I purchased a couch from Eau Claire West and scheduled it for delivery. Between the time of purchase and delivery, they sold the couch I had bought already. I found it available at other stores further away and asked that they transfer it from there. I was told that it wasn't an option because it would cost them too much money. I guess they don't value their customer service very high. Will NEVER shop there again.