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Jessica Jeffery

4 years ago

Chelton Brown's process of applying for a potentia...

Chelton Brown's process of applying for a potential property is time consuming and frustrating. I was asked to fill in a whole application and prove my ID etc and bring it in person to their offices. I then lost out on this property as the landlord chose a more suitable tenant for his needs. Any other agent I've dealt with take basic information on the phone and puts this to the landlord which saves everyone time. The successful tenant then goes ahead and fills in the full application.



If I was a landlord I wouldn't even consider CB as an agent... Their Saturday staff who showed potential new tenants around were clueless and I often ended up stepping in to give the right information! I would want a much higher quality service for the money paid. Steer clear if you can and save yourself a whole load of money and hassle.

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