B
BartReview ofGoogle Fiber Austin
I would give Google Fiber 0-stars if possible. I l...
I would give Google Fiber 0-stars if possible. I live in Austin, and I've been trying for over a month to get Google to do a simple fiber install on their own infrastructure, and it has been a complete waste of time and effort. They have no clue what they're doing. I have a Google fiber distribution panel 10' away from my exterior wall and they can't figure out how to get me connected. Their agents will say whatever you want to hear so they can move on to the next chat. Escalating to a Supervisor is just as bad - they don't take ownership of anything. Google fiber told me their construction crew would call me at least 4 times and nobody has ever attempted to contact me. Pathetic attempt at trying to be a fiber provider.

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