Katie Eriksen Smith

Review of Bridal Beginnings Magazine

Everything started out really well, but when it ca...

Everything started out really well, but when it came to the alterations, it was the worst experience I could have imagined. I would highly suggest going elsewhere after you buy a dress here. I paid $700 for alterations which included the bustle, letting it out a bit, adjusting some lace, and a hem...which would have been so much cheaper anywhere else. One thing I was charged for was their mistake. After they altered the dress, the fabric had an odd wrinkle in it so they charged me to fix it, even though it wasn't there before they made the first alteration. They made so many mistakes and made me come in time after time after time for adjustments. They added and removed things that we never talked about and charged me for things that I already paid for. The hem on one side of my dress was six inches longer than the other side....so I had to come back. When I asked, they promised me that I did not need to make an appointment in advance, because there would be pletny of times to make one at my next fitting. Then at that next fitting they said the only time I could come in was in the middle of the day when I would have to miss work. They made the bust area look so pointy I felt like barbie, so I had to fix that. And after I had paid for something multiple times to be fixed (so they couldn't charge me to fix the mistake any more), they tried to push the dress off on me by saying "Oh you look perfect, there's no need to alter anything else" even though it was very clear they just didn't want to do more work without getting money for it. I am never pushy and I wasn't in this circumstance either. After paying $700, I felt like I was being too nice about the issues, but I let it go because I didn't feel like arguing. The only reason this place got 2 stars instead of 1 is due to the fact that they carry a good selection of dresses.