G

Gilmore Productions

3 years ago

Overall, I had a good experience with Presige Toyo...

Overall, I had a good experience with Presige Toyota. For about 2 weeks me and the salesman Andy Eagle, spoke about the vehicle. Him and Krystina Gronka were very helpful, and provided me any information I needed about the vehicle. They both were very good about responding to my emails, texts, and phone calls. Personnel gets 5 stars for sure. The reason for my 4 star review, is as follows: I drove from a little under 3 hours away to come get the vehicle, and I was not offered a test drive or anything like that, the first time I saw the vehicle was the day I bought it, this was also the first time I drove it. Also, I was waiting for a fairly long time, alone with my family to sign paper work. Employees passing by weren t the kindest and gave weird, somewhat unfriendly looks. However, the vehicle was spotless inside and out, the detail department did a great job. Again, for such a big dealership, I get it is hard to have a relationship with every employee, but Andy and Krystina were great, ask for them if considering a purchase from here!

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