Mike Hawkins

Review of World Toyota

During the buying process after we were looking at...

During the buying process after we were looking at a specific used vehicle, the salesperson stated that World Toyota s Service Department went through the entire vehicle to make sure the car was in working properly. After buying the car and on the way home we discovered that the heating and cooling system was not working. The next day we contacted the saleslady informed us that (1) the car was sold as is and (2) that they only make sure the car was safe to operate.
I believe that her reply that they went through the entire car to assure everything worked modified the as is standard and the dealer should be bound by their saleslady s representations. Instead they informed us it was not their problem despite the assurances we had been given.
BE CAREFUL IN YOUR DEALINGS WITH WORLD TOYOTA

After writing the above review, i received a reply from the General Manager who asked me to contact him, which I did. He acknowledged my reply saying he would investigate. More than a week has passed and despite my contacting him again I have not received a reply.
It appears that his reaching out to me was merely a marketing ploy to make it appear on here that World Toyota is responsive to its customers.
I must therefore repeat my original warning BE CAREFUL IN YOUR DEALINGS WITH WORLD TOYOTA.