jessica webster

Review of Pohanka of Salisbury- Honda St...

a few years ago I went to Pohanka Honda of Salisbu...

a few years ago I went to Pohanka Honda of Salisbury and purchased a new Honda Odyssey Minivan. The salesman was awesome, the staff was incredibly friendly and helpful, the entire building was clean and organized. I had no issues which is why it made sense to go back when I decided to trade in the minivan. this past weekend (7/29/17) I went back and had the best experience yet again. My salesman Caleb Moore was fantastic at finding me just what I was looking for and getting me a great deal! I walked away with a brand new 2017 Honda CR-V Touring and I absolutely LOVE IT! on top of the fabulous service over the weekend, I ran into a minor issue on Monday. My tire pressure warning light came on. I was no where near Salisbury so I sent Caleb a text checking to see if I could pull into another Honda dealership. I pulled into Hertrich Honda of Easton.. no one from service was in the building. the GM checked my tire pressure on all four tires and told me it was fine but to call for an appointment to have my tires diagnosed. I left the dealership feeling unsure of this but figured I would call Pohanka first thing the next morning. A few minutes later Caleb called my cell phone and asked how I was doing. I explained what had happened. He told me he needed to use FaceTime and asked if I could pull over. I pulled off to the shoulder, he called me on FaceTime, he diagnosed and fixed the issue within the computer settings right there on the side of the road!! If you are looking for a great car buying experience with a no hassle no haggle 500% customer service driven salesman, then Pohanka Honda of Salisbury is the dealership and Caleb Moore is the salesman! I will never buy a car from anywhere else!