Kristy St. John

Review of Beutler

Terrible. Second time ivI' had terrible service wi...

Terrible. Second time ivI' had terrible service with Beutler. Unfortunately they are the original installers of our homes HVAC system and their z tech equipment is proprietary.

Fidel the tech had a terrible attitude. Very condescending and agressive . Questioned and argued when I told him their proprietary smart vent system increased my power bill.

His quote was outrageous. I had 2 quotes from other HVAC companies today and both were less than 1/4th Beutlers quote. Additionally Fidel insisted that one motor be replaced that both guys today said was perfectly fine.

In summary:

Rude, agressive tech
massive overcharging
lying about equipment that did not need to be replaced