Ana Rivas

Review of Silver Lake Medical Center

Droped off my mother for her 9am appointment at 8:...

Droped off my mother for her 9am appointment at 8:45. 1:50pm she's still waiting to be seen. When I tried to spk with the clerical staff they told me she had to wait bcuz it was busy. Not the proper answer for someone with an appointment. Requested to spk to the Dr. The clerical staff told me I couldn't spk to the doctor, they said I had to spk to her manager. Well.. her manager never came out to see me. I started making phone calls to file a complaint not with Medical staff but with the clerical staff. Within 5 min my mother was called and a 15 minute visit completed. Clerical staff very unprofessional.