USC Norris Comprehensive Cancer Center Reviews

Had urological surgery on 8/25/17. I stayed overnight. Presurgery nurse was wonderful. Recovery nurse was good. My first nurse once I reached my room , Antwanne (sp ?) was great. The rest of my stay went down hill fast. Night Nurse Admitted it was her first shift in hospital and she didn't know how to operate any equipment. It was burning up in my room and temperature was not adjusted until an hour before discharge. All meals were liquid though it was clearly stated I should be on Normal diet. Second day nurse was nonexistent . I was to be released between 10 and 12. I left at 2 30 only because my wife threatened to take me out herself. I was refused any wash cloths or towels to wash off. My wife found some in linen closet. 80 percent of my stay postsurgery was a nightmare.

Dr. Lenz s is an alright guy he s world class at getting his patients just the right amount of chemo to not kill his patients quickly (even though chemo only increases your chances of survival by 1%) and makes sure the drug companies get plenty of money before the chemo ultimately ends the patient. But be sure your family member doesn t end up with complications from surgeries they had during chemo because once your family member does quit chemo because they found better alternative treatment they won t touch you to give you life saving procedures. My mom had quit chemo to move forward with safer alternative treatments, but she had had a stent placed previously, but thereafter quit chemo but when it was time to get it replaced and my mom had an appointment Talin, Dr. Lenz s minion, turned our mom away when another doctor was already looking for a bed for her in that hospital. This then caused my mom to get sepsis and further infections which ultimately lead to her demise because other hospitals wouldn t touch another doctor s work to replace the stent. This is because our mom was on Medicare and of course hospitals don t get much money once you quit chemo so why do a simple procedure if you won t get much money for your hospital for it, right? So they basically let her die. World class team right there.

I myself is NOT patient.But.your biggest problem is that those that valet parking are blocking those that have appointments from entering and register ..a handicap van w/sidelift (passenger side) CANNOT be directed to back where those non- ambulance drop off is too crowded with contractors and suppliers restrict those that have to wait , buzz guard to open door, go elevator and. Stand in line to register for their appointment..i
Sorry but I think you, Care, as you SAY for those that are referrals to your clinics..your Valet parking crew has more Authority over a patient's right to enter to be treated..they are more concern about (tips)parking ..they park cars on the turn so no TRANSPORTATION vans can enter to drop off patients who are denied access for treatments..they ALL do this at each San Pablo enterance and your place..SUCH A RACKETT AGAINST THOSE. THAT ARE IN NEED ..HATS OFF TO YOU...

Based on Kecks reputation a friend of mine came here for an initial examination, with a colonoscopy. The day of the colonoscopy he was sedated, had the test, was instructed to get a CAT scan that day, we went to imaging and were told the appointment was for the next day. I took my friend to eat then home, he was just about to take nap when KECK called to say he was supposed to be there that afternoon. By the time we got the call it was too late to go back.
We returned the next day for scans. That was an alright experience.
We returned for consultation, the doctor seemed physically and mentally somewhere else, not the least bit interested in the patient.
Last night my friend needed a pain medics refill. We called the doctor after hours as per instructions from hospital packet, the doctor just said NO! Instead of first even asking about the level of pain. Now I do understand the procedure for pain medication? I was frustrate with her flippant attitude because I know I wasn t rude.

Returned again today at 0600 for MRI, we were a few. United later because my friend was in pain ( had no mess) we ran 5 minutes late, the valet parking smashed my car into a parking sign. We got to imaging and we were told we had to now wait we missed our appointment. My friend told him how he felt and the man said that s it his problem. My friend is on medical! So if KECk and Norris don t want to care for medical patients then stop waistline people s time. Dissapointed but not surprised.

Gamma and Cyber knife here. My experience is with Director Dr. Chang.
Quick and swift treatment, careful every 90 day MRI checkups for growth then yearly.

I m helping a family member at Norris. The care is good. The wait time per visit is equally bad! Average wait 1.5 hours min

I can't believe the lack of communication from my Doctors office and his nurse Marci Neurmra. I'm on mail order chemo. No direction. I'm just a number. Thank's Dr. Wagle and your assistant for treating me as a non human.

Stage 4 Bladder Cancer resolved with Neo-Bladder. Over 5 years ago.
Stage 1 Lung Cancer resolved with Double lobectomy. 3 years ago.

Staff is extremely friendly, courteous and professional. Highly recommend this hospital.

Very helpful and understanding staff felt comfortable the entire time I was with them