Aaron Stickel

Review of Hampton Inn- JFK

While I understand that Hampton Inn is not the Rit...

While I understand that Hampton Inn is not the Ritz, but there are standards that should be adhered to by ANY establishment.
Firstly, my wife, myself and my two children were staying in this room with two beds which you would think would indicate to any sensible person that more than one person is staying there. In spite of this, our room was stocked with one bath towels, one medium towel, and one washcloth.
Somewhat befuddled by this, I call the front desk and was told that all they have are large towels because their guests had stolen their small and medium towels... Uuuhhhhh... Really??
As of the next day, I was given the same explanation... And the next day and the next day... It wasn't until the FOURTH day that we got 2 small washcloths. Insane....
Additionally, the interior door handle to the room required a 2 handed, very strong pull to open; which is inherently dangerous had the children been in the room alone and there was an emergency. Also, the exterior bathroom door handle was broken and often wouldn't latch or lock.
Despite bringing these concerns to the attention of the staff, none of the issues were resolved.
What a shame...