Joe Hibbitts

Review of Windward Auto Sales, INC. (Win...

The parts department never answers their phone. I ...

The parts department never answers their phone. I try to understand they may be busy with in house customers but I've called and left messages the past four days and never received a call back. In all the calls I have made, I have gotten ahold of someone once. I would rather they put me on hold at least, over having an answering machine they never check.

**EDIT**
After working with their service department, I have updated my rating to 3 stars. For everything that the parts department lacks, the service department makes up. They kept me updated every single step of the way and they beat every timeline they gave me along the way too.