R

Russell Johnson

4 years ago

Last Saturday I purchased a used 2014 Jeep Wrangle...

Last Saturday I purchased a used 2014 Jeep Wrangler from this dealership. This was a 5 star experience as I test drove the vehicle, negotiated a price and signed all of the paper work. When I walked out to take possession of the vehicle they handed me the key. This is where the rating went from 5 stars to 1 star. They only had 1 key to the vehicle, but not to worry I could get another key from the parts department. Today I went to get that second key and was charged $213.65. I was shocked! The Key-Blank with transmitter cost $143.65 , labor to program the key was $49.95 and they charged me another $7.12 Environmental Fee. I guess all those bits flying around while they were programming the key are bad for the environment. So I learned a very expensive lesson today. -- Don't assume when you buy a vehicle from this dealership that it comes with two keys. I've bought many used cars and this is the first time I've had an experience like this. Buyer beware when dealing with Landers McLarty!

Comments:

No comments