Ann Poulose

Review of Autobarn Mazda - Evanston,IL

We were in the market for an SUV, but were really ...

We were in the market for an SUV, but were really in the market for the best deal and experience overall. When we focused our consideration set towards SUVs with 3rd rows, the Mazda CX-9 really started to pop to the top. Once we decided that that was the vehicle for us, we started taking a look at inventory around the Chicago area. We went to Carmax and 2 Mazda dealerships before we met with Lewis at the Autobarn in Evanston. Having been soured by a particularly poor experience in Schaumburg, we were refreshed by Lewis' no-nonsense style and desire to help our young family have a pleasant and well-informed shopping experience. From start to finish, he was courteous and helpful, with a non-pushy, friendly attitude. He answered plenty of questions, was fair when we discussed pricing and didn't flinch when we made requests to update some of the pre-owned car's minor imperfections. He even followed up with us to ensure we were content with our purchase and made us very comfortable to know that the quality customer service extends beyond the close of the sale. We'd definitely recommend Lewis Belcher, and The Autobarn Mazda dealership to anyone considering purchasing in the near future.