Mary Tankersley

Review of Genesys Regional Medical Cente...

-2 is my rating!! Been here since Feb 26, 2018. My...

-2 is my rating!! Been here since Feb 26, 2018. My husband had a stroke. While there are some great nurses , there are just as many crabby, lazy , rude nurses. My husband had to have crushed pills in applesauce, several times in ICU , 4N and on the rehab floor I had to stop nurses from giving him whole pills with no apple sauce. While in ICU and disoriented, my husband tried to get out of bed, had I not been in the room he would ve been on the floor. Nurses didn t put the bed rails up!! They ve come by to give him meds he s not suppose to have, Continuity of care for a patient is a complete joke!! I have been with my husband almost constantly since he got here and if I leave I have a family member with him.( I ve only left 3 times for a total of 18 hrs during those 3 times) There is so much that needs be fixed at this hospital. Do not leave your family member unattended assuming that the CNAs and nurses will tend to your loved one. Some are overworked and some just don t care!! The rehab therapy staff is wonderful and highly recommend them. The food for the patients is absolutely awful. There s not a meal that goes by where my husbands food is not messed up somehow. For 2 wks. He ate the same meal for lunch and dinner due to swallowing issues and they still couldn t get his meal right. One day they brought him 3 bowls of different gravies and chicken for his meal. The other patients say they are missing food they ordered but have no family with them so they go without. We ve had three kitchen managers visit my husbands room and still his food order gets messed up. The people who work in the food service for the rehab floor either can t read or they just could care less. I complain daily cause I know our insurance is being billed a lot for these crappy meals and service but it s quite obvious Genesys could care less also. You get tired of having to tell them how to do their job. I ve even visited the kitchen twice myself! My husbands job is to focus on stroke recovery as he has left side paralysis. Dealing with incompetent food people who don t care shouldn t even have to be a concern for him. Nutrition should be a top priority for a hospital and most of the food is processed and so unhealthy!! I cannot believe in 2018 that this hospital has such below standard food service!! He was upgraded to regular liquids almost 2 wks ago and still the 3 rd shift CNA brought him thickened water. WHATEVER!! So over it, I didn t say anything I just dumped it out and I take care of him myself! I guess I m blessed that our life is such that I am a CNA and an OTA student. I m able to stay with him 24/7 to take care of him while in the hospital. I know so many don t have that option.