when I get in the room the toilet is over flowing ...

when I get in the room the toilet is over flowing with stool . I called the front desk and she said i will bring a plunger up(sighed). I demanded to be changed to a different room, had to chase her down ( at this point I was late to my meeting) . I return and the room looked like the bed had been slept on, no towels, and the restroom was dirty . In the middle of the night front desk help was not available. This place is disgusting. Poor customer service.