Terrible service have had a wire hanging in our ba...

Terrible service have had a wire hanging in our backyard since July 30th called that day, called in August, called in September and called today in October. Today they were our repairing the neighbors directly behind us and still did not pull up the wire in my yard and get it hooked up correctly didn't even acknowledge when I was talking to him about taking care of it which we had been waiting since July 30th the first call that is extremly rude. Should not take over 3 months to pull up a wire and hook it up correctly. Very disgusted with lack of customer service.