Zachary DeGarmeaux

Review of Sheraton Suites Plantation

I called in this morning after booking a stay long...

I called in this morning after booking a stay longer than a week online to ask if we could have a room with two full or queen beds rather than a king because I am traveling with a friend. The lady on the phone asked me to hold on then very rude attitude said, 'That is between you and priceline, you don't book with us you deal with them'. It was very rude tone. I suggest this could be a manager or owner as I doubt staff would bark that out. Next time just politely lie to me and say there are no two bed rooms available and I will take your word for it. If you bark at me like that I will post a negative review. See you in a few weeks. Hope the hotel is batter than the lady answering the phone in the morning.