This is a sprawling set of complexes with ZERO sig...

This is a sprawling set of complexes with ZERO signage and no approach info for drivers passed on by the load brokers. Even on-site there's a lack of people in whatever incorrect building you might stop at, who can direct you to the right building.
If you're a veteran shipper for them you will know locations and procedures and expectations. Including the expectation that you will just be able to intuit their procedures and expectations!

I would also echo "Vicki" below that you negotiate retention pay with your dispatch. My first trip here I waited over 5 hrs just to start loading. This trip looks like I will be loaded and out in 6 hrs.
Bring at least 1 meal with you!

Hopefully next trip I can give a more favorable review!