Nicki Westcott

Review of Cheyenne Mountain Resort

We chose this hotel because of how it looked onlin...

We chose this hotel because of how it looked online. We were under the impression that we would have spectacular Mountain View s for the extra fee but were disappointed to be facing the driving range (nothing like the photo). The hotel itself is in a nicer area but the area around it is ran down and somewhat scary. We did not feel safe venturing out at night. We were there for four nights and never had trash removed or clean towels without hunting someone down. We liked the private entrance with COVID-19 going around but the room was less than desirable. The lock stuck and was extremely difficult to push open, there was mold/mildew on ceiling and tile in the shower, A/C never got below 74 and we had a lot of bugs in the room (spiders, earwigs and ants). I talked to management and got a discount but I doubt we ll return. Save your money and choose a clean hotel in a nice area.