Patricia Voss

Review of Bob Rohrman Schaumburg Ford

The service person was extremely friendly. He gave...

The service person was extremely friendly. He gave lots of updates. There was a comfortable lounge and kids room which they kept stocked with fresh cookie and muffins. Everyone was kind to me and my 2 year old. The only complaint I have is that it took twice as long as expected. I was quoted about one hour maybe a little more and was there for over two hours. This was a little rough for my two year old. I was the first appointment so I wasn t really expecting that much of a delay, especially since I was the first appointment and coming in for a program update due to a recall, not a mechanical issue.