Matthew Turner

Review of Hilton Tucson El Conquistador ...

To be quite fair in terms of aesthetics and design...

To be quite fair in terms of aesthetics and design Its perfect its 5/5 out. In terms of service it is god awful. Having to wait an hour for breakfast and having to ask repeatedly for water (three times by the way). I come ft breakfast not to get mad when my waiter cant even bring water. Next topic I should bring up is the silverware at the atrociously drawn out meals. I never had gotten such dirty forks and spoons in my life for a meal, like they were just used and barely rinsed with water by someone texting and never having done the dishes at home. To me the staff is awful at serving meals in the sundance area while it left a nasty enough impression that I dont even want to eat elsewhere on the premise. Now I do understand that service is hard to come by but when the local restaurants down the road are cheaper and have far superior service that makes the $15 omelette seem obsolete.