Wendy Walker

Review of Hilton Tucson El Conquistador ...

There are parts that are great! The service team ...

There are parts that are great! The service team works so hard and they are very friendly. They have a huge key issue. Only 2 times during our stay did our key work without having to the front desk. No, I don t have it near my phone in fact I have a special pocket in my purse away from everything and if the folks at the front counter ask me that again I might freak out. Also in addition we have the digital key on our Hilton App that also didn t work so they can t blame that on being to close to a phone. For the rest of our stay I m just going to get new keys before I make the hike to room.