Faulty Towers springs to mind; the staff are lovel...

Faulty Towers springs to mind; the staff are lovely but the hotel is tired. We had to move rooms twice (3 rooms in total) as the rooms which are good in size and clean are very noisy. Earplugs necessary. The air conditioning sounds like you re on an aeroplane and you can hear your neighbours showers and toilets flushing etc as well as foot steps of the rooms above. The hotel agreed that they have had complaints about this before. Moving to our 3rd room the Manager (Darren) wanted to charge us for the upgrade. On moving to the new room the air conditioner was stuck on 17 degrees which in winter was freezing. This was fixed after 1.5 hours and no mention of charging was brought up again. All in all and underwhelming stay.