Raajit Akhilesh Sheth

Review of Vivanta by Taj, Gurgaon

It's okay. Visited the hotel for the first time. W...

It's okay. Visited the hotel for the first time. Was expecting a lot from this property. It's tall and well built.
The vibe was missing. There was pin-drop silence, not even a slight note of music in lobby. Coffee shop was boring and had a feeling of emptiness. Staff was droopy and looked tired. I requested for an espresso macchiato but got a cappuccino.
All said above, a lady from sales, Nikita made out day. She was superb, warm and hospitable. God bless her ..