Jim Casselberry

Review of Mondrian Hotel West Hollywood

Let's just say I won't be back. It started with th...

Let's just say I won't be back. It started with the valet ignoring me when I first pull in. Waited for 15 minutes to check in. Charged me a $500 security deposit a day after prepaying for the room. Ordered room service and got undercooked wings and a wilted salad. Room was noisy, water only got warm. Had to check out early and ask to cancel last day, said no and read the fine print. I WILL NOT BE BACK TO ANY OF THESE PROPERTIES