Never in my life have I experienced with a major c...

Never in my life have I experienced with a major company poor customer service. To have someone tell me their was nothing they could do. Their is a recall on several parts on my car and I was told there was no way he could tell me when it could be fixed. But he did tell me it could be done but I would have to pay for it until the part comes in. Well today I choose to go to another Ford and my car may be fixed today.