Jenn Quarles

Review of ER Associates / eHealth Global...

Tried repeatedly to contact this company after the...

Tried repeatedly to contact this company after they made a request with the medical office I work at for medical records. The request was never faxed. I tried calling the customer service phone number from their website, I stayed on hold for 5 to 7 minutes each time. I don't mind holding, but when 3 times on a row your call gets transferred to a "specialist" and they don't even answer you, yet you can here everything going on in the background and you have to hang up only to go through that entire process with the same result each time. Absolutely ridiculous! That does not even deserve a one star rating.