R

Richard Jubinville

4 years ago

When I ordered my Anytone 878UV Plus, they were o...

When I ordered my Anytone 878UV Plus, they were out of stock, however Bridgecom kept me appraised of delivery dates, and I received the radio on the date given. I have had some questions regarding code plugs, and customer tech services was prompt with reply and the problem was solved. The courses they offer are very good, and what I like about them is that the video has the written script below the video screen so that the user can pause the video and read what is being shown if that helps. Customer satisfaction is quite obvious with Bridgecom, and that is an indication of a great company. There have been a few unhappy customers from some comments that I have read, but it was obvious to me that these customers are short on patience and do not take the time to read the manual or the courses offered for free. The radio is well made, solid to the feel, and the accessories are also well made. One suggestion that I gave to customer support was to use power point screen shots of any computer screen shown in a video in the courses. The computer screens are too small to see detail without using screen zoom, but then things get somewhat out of focus. These screen shots can be downloaded, and would be a great help for older eyes.

Comments:

No comments