Linda Kovary Review of Prestige Pre-Owned of Bergen C...
Horrible customer service!! Won't answer or retun ...
Horrible customer service!! Won't answer or retun calls regarding my recent purchase. Have tried repeatedly. Kept being told my salesman was with a client, when he was no longer with company.
Gave deposit and was told to come next day when finished detailing. Told I won't have to wait. Next day waited an hour for fiance to tell me they just got the paperwork and best they could offer was 2.3% over agreed fiancing cause banks were now closed. Called at 5 pm everything was set. Now 7 pm!!!
Car was listed as $23,995. Agreed on 23,495 finance dept changed amount to $24, 521. Overcharged and lied telling me taxes and fees were included to see they were added in later!!!
Dishonest dealership. STAY AWAY!!!
Don't bother to say you would like the opportunity to talk with me and to please call. If that were the case, you would have returned one of the over 20 calls I have made in an attempt to Speak with you!!!!
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