Michael Bailey

Review of Larry H. Miller Toyota

Bob uses deceitful sales tactics, will attempt to ...

Bob uses deceitful sales tactics, will attempt to confuse you about the sales terms, and will not hesitate to lie to and bully you.

I was quoted a price in person on Monday. I called in on Tuesday to confirm the price. He confirmed the price and said to come in and get it. When I showed up he had increased the price by over $2000. He acted like it was a big misunderstanding. I called in to confirm the price in hopes of avoiding exactly that situation. I specifically said 'Out the door' and emphasized the point both times when confirming the price. I made very sure that there could be no misunderstanding. When it came time to actually purchase the car he lied to my face. He seemed to enjoy the fact that he had tricked me into taking time off work in the middle of the day to come in to the dealership.

I had heard similar horror stories about Larry H. Miller, but decided to give them a chance anyway. It was a mistake. AVOID THIS PLACE.