Steve Hardy Review of Jim Ellis Buick GMC
After spending thousands of dollars with the servi...
After spending thousands of dollars with the service department, you can consider me a former customer. A few years back I took a GMC Sierra to the service department because of a tapping noise in my engine. $4,000 later with a new cam, etc. the engine had a skip while idling (not prior to the repairs). I took the truck back 3 times only to be told it was normal operating after replacing the cam. I even asked if it could be caused by plugs or plug wires and was told no. After taking it to a small repair shop last month, guess what the problem was....bad plugs and plug wires which was replaced and no more idling problems. But to top it off, we took the truck back last month for brakes and to check the AC coolant and was told we needed an $1,800 compressor repair on the unit. We never said it didn't work, just please check it. The AC still works fine so now I am a FORMER Jim Ellis customer.
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