After having a homeowners policy with Mike's offic...

After having a homeowners policy with Mike's office for a decade, I decided to combine my auto insurance and get a better rate. Unfortunately, after setting up the policy, I was informed that the price quote I was given was incorrect, and that there would be an increased cost. This was understandable, however, the increase in price was quoted as three different values, before a fourth amount was actually charged. Speaking to the office provided no help, and we chose to cancel our policy and go to Progressive.

This was only the beginning of our 4-month journey to be rid of Farm Bureau, as we continued to be charged for the canceled policy. Each time we were given an apology and promise that the issue had been resolved, only to find that this was not in fact the case the next month. After many back-and-forth conversations with the Farm Bureau billing department, we were told that they agreed that we had not been treated fairly by Mike's office, but that they would have to be the ones who helped make it right.

We decided to simply take the final $100 hit, and will never do business with Mike, or Farm Bureau, ever again. Mike has remained unresponsive, despite many requests to his various employees to have him return my call.