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claudia mora

4 years ago

Because first to be a resort, the attention to the...

Because first to be a resort, the attention to the public srtas did not know how to cope with tourists, he does not speak English, and also those who speak is to say unprofessional, second when my friend registered, they withheld 230 Canadian dollars from their card, and they did not They return until today from date 21, being Canadian, they do not explain from the beginning and advise that they leave in cash to avoid these withholdings, the same thing happened to me confused between my friend and mine payments and the card deposit, I do not recommend that you leave your deposit on card leave in cash, at any hotel they had asked me for it but in this one they ask for it, I am also waiting for the return of my card money from date 21 I do not think they would be ripped off would be the last! !!, second they ask for another monetary guarantee for towels to enter the pools, and you have to wait for your money back too, they are very distrustful it was an unfortunate stay, the pool I do not recommend it for Delicate skins have enough but, quite chlorine, so much so that it never happened to me, I bleach my swimsuit and my husband went out with itching advisable to shower immediately and drink a lot of water, I hope they improve and update in these aspects, train their employees. please I ask you to return my money on my card that until now my bank of Spain has no knowledge thanks

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