Worst Insurance company ever! I called this insur...

Worst Insurance company ever! I called this insurance company and filed a claim. I waited almost 3 month and now they told me that won't cover my vehicle b/c the other person that hit me they have been uncooperative and have failed to provide information . Are you serious ?! Please if you are involved in an accident and the other person use this worst insurance company please call 911 before u claim