Shanaz Ali

Review of Al Saraya Grand Hotel Makkah.

First of all customer service is absolutely appall...

First of all customer service is absolutely appalling receptionists are so rude. We booked 3 rooms and the toilets are filthy with bugs in them. No space for suitcases, broken wardrobe only good thing about the rooms are air conditioning other than that I would never recommend this hotel to anyone.