Michael Slattery

Review of Bewleys Hotels

I stayed at this hotel with my wife and 2 kids fro...

I stayed at this hotel with my wife and 2 kids from sat 29th oct for 2 nights.There was confusion upon checking in as to what room I booked but the receptionist very kindly sorted it out.The room was comfortable and to a good standard.We went to the bar to have drinks and dinner.I was waiting 25 minutes at the bar to get served our drinks.we orderd dinner and it took 1 hour and 20 minutes for our food to arrive when it arrived only half the order came and it was cold and inedible.I spoke to the manager who said they were very busy that night and offered to not charge us for the drinks but we had already paid for them .So we left and went to our room our kids very hungry at this stage I orderd a pizza and 2 fries from room service which took 50 minutes to come the pizza arrived cold and no fries so 15 minutes later the waiter came back with 2 fries we were charged 34 for this service!!For the money we were charged overall to stay at this hotel I think this was very poor value for money.