Walked around for 20 minutes or more waiting for a...

Walked around for 20 minutes or more waiting for a staff member to become more available to answer our questions about remodeling an entire master bath. Not a single person stopped to help us even after they were finished helping another customer. It was like we appeared to not have the proper "look" to be in the store and get the help. The store has a lot of great products but we received zero service.