Kris Bajkowski

Review of Bob Rohrman Schaumburg Ford

UPDATE: Took my mustang GT in for service. Tech sp...

UPDATE: Took my mustang GT in for service. Tech spun my car and hit the curb, cracking both right side wheels in the process. They claim he was going 25mph and due to my worn tires he spun it on a wet road . It rained overnight but it s not as if he was driving in a storm. Dealer replaced both cracked wheels.

My tires were in need of replacing, but I drove on them for 3 more weeks EVERY DAY. I take the highway to work every day. Never once fishtailed in the rain. Never once spun my car on an on ramp.

Never again doing business with this dealership. Tech never apologized, even if it was an accident. Not the way you treat a customer who bought a car there. Arlington heights ford is much better.

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Bought a mustang here: good sales service. Technical service can be spotty at times hence the 4 star review but it s Improved over the last couple years. New dealership also looks great