David Schaefer

Review of Sheraton Steamboat Resort and ...

Terrible hotel. Staff is never around and if they ...

Terrible hotel. Staff is never around and if they are they are rude. Was a guest here with my wife and everything was shut down like the pool, hot tub, room service which they failed to tell us before arrival. They gifted my half of the points back to my account which I thought was very unprofessional on their part. Being a Gold elite member for life, they sure do not make you feel like you are important. I will never go back to this property as the managers there do not care.