C

if I could give this hotel a 0 I would. upon arriv...

if I could give this hotel a 0 I would. upon arrival at 6 in the morning I got told I had to pay a 50 early check in fee when on the phone when I booked weeks prior the lady said as we had a young baby, that they would just let us check in and get settled when we arrived. the guy at the desk (of indian decent, cant remember his name or I would type it here) had no clue what he was doing. while checking in we saw him give a girl a key to a room, only to have her walk down 10 minutes later and say "um excuse me there are people in this room" he didn't even put it in the system. any way, apart from that our room STUNK, the shower head didn't work properly, we had our sign on the door since day one (we where there for three days) saying can you please make up our room. NO ONE EVER CAME. no fresh sheets or fresh towels. we had to take them off a shelf. we requested a cot, and when we got there it wasnt in the room the guy just waltzed into our room like an hour later and dumped it on our floor we didnt know how to put it up. only to find out it was broken...and they didnt give two hoots. the only good things about this hotel Is the breakfast and the pool. mind you after we used the highchair we cleaned all the excess food off it from our baby, came to use it the next morning and they hadn't even touched it there was ants everywhere it was all sticky and gross. 0/10 don't stay here!!

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