I bought a bike today and I was served by a new st...

I bought a bike today and I was served by a new staff. The regular staffs did not ask if she or us needed any help at all for the whole time we were there. Every time we asked question and young girl was passing messages to her colleagues and she passed it back to us, so we were like wth? We finally bought a bike with them yet we felt very uncomfortable about the unsupportive environment in that shop, and my wife was upset by the fact that we always had to ask for information but no one proactively served us except for the innocent inexperienced young girl.