Sami Uddin

Review of Ravens Ait

Wanted to book for our wedding and arranged a view...

Wanted to book for our wedding and arranged a viewing. I took the day off work and was told at 10am that day, the person who was showing us around was not able to come in. Naturally this frustrated us, so we left a one star review. Ironically, she emailed me about the review STRAIGHT AWAY sighting that she'd been kept in hospital overnight and that it wasn't her fault. No apology at all. I deleted the review after consideration but here's why I left it again. They promised a call back and never did. It speaks volumes about people who cannot keep their promises or word. Would I trust them with my big day when they can't even email or call in a weeks time to rearrange? Never. Would I trust a bunch of people who can not show up due to unforseen circumstances but can email me when they get a review? Never. It begs the question, if she could email me telling me to take the review down, why couldn't she email me the telling me that can't make it? Anyway, I'm sure it's a beautiful venue, but sadly run by a bunch of immature kids who don't know the principles of business.