Room was not ready even though we arrived well aft...

Room was not ready even though we arrived well after check in time. However, Judy was nice enough to upgrade the room and give us free parking. The room was not ready for another 30 minutes and we even met staff still in the room upon arrival. The staff had to come back in to vacuum and it really had me second guessing the 5 minutes they said the previous guests were in our rooms. The bathtub was disgusting so we took showers with our water shows on. The sinks were dirty and we found someone's panty In the kids bunk area. It was disgusting! The water at the water park could have been warmer. The kids were shivering the entire time. We weren't allowed late check out to make up for the time shortened by having to wait for the room. The coupons we got were for places off-site and the one for the spa we couldn't use because they never answered the phone and we had to check out. Would I stay here again? No, but I would give 3 stars because the price was ok and Judy was pleasant.