Martin McMahon

Review of ROOM MATE HOTELS

We deliberated initially on giving a 3 star review...

We deliberated initially on giving a 3 star review based on our experience below, however the benefits of the hotel outweighed the negatives and we settled on a four star.

The hotel itself is in an excellent location for a walking tour of Madrid, nestled in a corner of a quiet plaza overlooking a number of shops and restaurants. The staff were excellent - professional and happy to answer all of our questions.

The lobby was tastefully decorated in a quirky style, very clean and modern. Not very large, but sizable enough.

Breakfast was excellent, with choices ranging from meats and salads to breads and pastries in one section, with a large selection of fruits, yoghurts and juices in another section. The staple cooked items were also available.

The rooftop area really is cool, with amazing views of the city, a bar and pool are available from early morning, well into the night. There are ample sun loungers and seating available. The food and drink here is quite pricey however.

The rooms are tasteful, large and have all the amenities that you would expect in a hotel of this class. The bathroom is a bit small however. The shower was excellent.

The bed, which was our major gripe with this hotel (we advised reception of this on checkout), was two single beds pushed together to form a queen bed. We had initially booked one up from the standard double room, so were a bit surprised to be told that there was none available on checkin. We agreed and didn t think it would be a huge problem. Big mistake.
The mattresses turned out to be very, very soft - definitely not for someone with any back or neck issues. Another major problem with the beds was the mattresses were very movable. When turning over to sleep together (as can be done in most single beds pushed together), the mattresses would slide apart, causing one or both of us to sink into the hole left between us! We re by no means large people, my partner is very light, while I barely reach 190lbs.

Overall, a good hotel in a great location with a few small but not insurmountable issues.