Out of all the Mercedes Benz dealerships I ve deal...

Out of all the Mercedes Benz dealerships I ve dealt with this has to be the worse. First off you have to constantly call back to back to reach anyone and then when you finally talk to someone they are extremely unprofessional. If you re lucky to get an appointment (without them canceling it later) be prepared they NEVER have loaner vehicles for your convenience. I ve lived in three major cities and all have had loaner vehicles but this dealership....never! I honestly think someone owned a shabby used car dealership and slapped some Mercedes logos on the front called it a Mercedes dealership. This place is not one to be considered to take your Mercedes for service your better off driving to Birmingham for better service.